Terms of Service
Last Updated: 30/11/2025
1. Acceptance of Terms
By accessing our website (brandem.art) or engaging Brandem Services ("we," "us," or "our") for services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Services Offered
We provide professional services including, but not limited to:
- Ad Operations: Setup, management, and optimization of paid advertising campaigns.
- Data Analytics: Analysis of website, digital platform(s), and campaign performance data.
- Brand Design: Creation of visual assets and branding strategies.
3. Client Obligations
To ensure the success of the project, you ("the Client") agree to:
- Provide necessary access to ad accounts, analytics dashboards to digital platforms, and social media pages in a timely manner.
- Provide creative assets (images, videos, copy) unless design services are explicitly included in the scope.
- Ensure that all assets provided to us do not violate third-party intellectual property rights.
4. Payment and Fees
- Invoicing: Services will be billed according to the specific proposal or contract agreed upon (e.g., hourly rate, project fee, or retainer).
- Ad Spend: You are responsible for paying all media costs (ad spend) directly to the advertising platforms (e.g., Meta, Google). We do not front ad spend for clients.
- Late Payments: Invoices not paid within 30 days may be subject to a late monthly fee of a % to be agreed at initiation.
5. Intellectual Property
- Client Ownership: Upon full payment, you own the final deliverables (e.g., the specific ad creatives designed for you, the brand guidelines).
- Provider Ownership: We retain the rights to our proprietary methodologies, pre-existing templates, code snippets, and general know-how used to create the deliverables.
6. Limitation of Liability (Ad Operations)
- No Guarantee of Results: While we employ best practices to optimize campaigns, we cannot guarantee specific results (e.g., ROAS, number of leads, or sales) as these are influenced by market conditions and platform algorithms.
- Platform Policies: We are not liable for account suspensions, bans, or restricted reach imposed by third-party platforms (e.g., Facebook, Google) due to their policy changes or automated flagging systems.
- Budget Fluctuations: While we monitor budgets closely, slight discrepancies in daily ad spend by platforms are normal. We are not liable for minor over-delivery of budget by the ad platforms.
7. Confidentiality
We agree to keep all non-public information provided by you (including customer lists, business strategies, and raw data) confidential andwill not disclose it to third parties except as necessary to perform theservices (e.g., uploading a customer list to Facebook for a LookalikeAudience).
8. Termination
Either party may terminate the service agreement with 30 days' written notice. Upon termination, you agree to pay for all work completed up to the termination date.
9. Governing Law
These Terms shall be governed by and defined following thelaws of Portugal, without regard to its conflict of law provisions. BrandemServices and yourself irrevocably consent that the courts of Portugal shall have exclusive jurisdiction to resolve any dispute which may arise inconnection with these terms.
10. International Use
The Service is controlled, operated, and administered by Brandem Services from our offices within Portugal. If you access the Service from alocation outside Portugal, you are responsible for compliance with all locallaws. You agree that you will not use the Brandem Services content or servicesin any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
11. Contact Us
If you have questions about these Terms, please contact us at:
